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Privacy Policy

At AirKeyHub (“we”, “us”, or “our”), we value your trust and are committed to protecting your personal information. This Privacy  Policy explains how we collect, use, disclose, and safeguard your data when you use our platform, services, and related features.

1. Information We Collect

  1.  We may collect the following categories of information:

  • Personal Information: Name, email address, phone number, billing or payment details.

  • Account Credentials: Login information, IP address, and authentication logs.

  • Key Usage Data: Locker location, drop-off and pick-up times, key identification tags.

  • Technical Information: Browser type, device details, session logs, cookies.

  • Location Data: If enabled by the user for service-specific functions.

2. How We Use Your Information

          We use your information to:

  • Provide and maintain our platform and services

  • Process transactions and enable secure key exchanges

  • Authenticate access and prevent unauthorized usage

  • Send service-related notifications, support messages, or promotional content

  • Comply with legal and regulatory obligations

3. Legal Basis for Processing

         We process personal

         information based on:

  • Your consent

  • Performance of a contract (e.g., providing the service)

  • Compliance with legal obligations

  • Legitimate business interests (e.g., security, improvements)

4. Information Sharing

         We may share your

          information with:

  • Authorized partners (e.g., key locker operators or hosts)

  • Third-party service providers (e.g., payment processors, cloud platforms)

  • Government or legal authorities as required by law

         We never sell or rent your

         personal information to

         third-party advertisers.

5. Data Security

  • We use appropriate technical and organizational measures (e.g., encryption, secure servers, access control) to protect your personal data. While we strive for the highest standards, no internet-based service can be guaranteed 100% secure.

 

6. Your Rights

         Depending on your location,

          you may have rights to:

  • Access and request a copy of your data

  • Correct or delete your information

  • Withdraw your consent at any time

  • Restrict or object to certain processing

  • Lodge a complaint with a data protection authority

         To exercise these rights,

7. Data Retention

  •  We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by applicable law.

8. International Data Transfers

  • Your data may be stored or processed in countries outside of your residence. We ensure adequate protection through legal agreements and security practices.

9. Cookies and Tracking Technologies

  • We may use cookies and similar technologies to improve service functionality, understand usage patterns, and personalize experiences. You can manage cookie preferences in your browser settings.

10. Children’s Privacy

  • Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.

11. Changes to This Policy

  • We may update this Privacy Policy from time to time. We will notify users of significant changes by posting a revised version on our website and updating the “Last Updated” date.

12. Contact Us

  • If you have questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact:
  • Email:support@airkeyhub.com
  • Address: One Six Six, 2nd Floor, College Road, Harrow, Middlesex, England, HA1 1BH, United Kingdom
  • Thank you for trusting AirKeyHub. We are committed to safeguarding your data and delivering a secure and transparent service.